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Fraud Prevention

Online Security and Safety

Please beware of scams and fraudulent websites purporting to be Rapid Parcel or using our logo in email communication.

Always type in the website address (rapidparcel.com) yourself, rather than clicking on a link provided.

Be cautious when dealing with individuals outside of your own country and/or when payment is requested by money transfer.

Our payment transactions are made through WorldPay gateway and a transaction ID confirmation number is provided. These secure online payments can be made via PayPal (UK deliveries only) or for international shipments with your Visa, MasterCard, American Express, Electron, Switch/Maestro, Solo or Delta card.

All shipping services booked through Rapid Parcel will have a Rapid reference number, found on both the email confirmation and transaction receipt. If you do not have a Rapid reference number, it is likely your delivery was booked either directly with a courier or through an alternative supplier.

How to Protect Yourself

Get Safe Online
The UK's leading awareness resource helping protect people, finances, devices and businesses from fraud, abuse and other issues encountered online.

Cyber Aware
Whether you're an organisation or an individual, there are lots of ways you can support the campaign.

Report Phishing Scams

National Fraud & Cyber Crime Reporting Centre

National Cyber Security Centre

Anti-phishing website

Report a phishing website

Register a complaint at The Internet Crime Complaint Centre

If you are in any doubt as to the authenticity of a communication from Rapid Parcel, please call +44 (0) 208 897 5324.