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Privacy Policy

We take the privacy of its users very seriously. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. This privacy policy explains the data processing practices used on our website www.rapidparcel.com ("our Site").

  1. Information about us

    Our Site is operated by Excess Baggage (Airports) Limited trading as Rapid Parcel (and the terms "we", our and "us" shall be construed accordingly). We are registered in England and Wales under company number 4767735 and have our registered office at 2 Provident Industrial Estate, Pump Lane, Hayes, UB3 3NE

  2. Information collected
    2.1We collect personal information from you through the use of enquiry and registration forms and every time you e-mail us your details.
    2.2We also collect information automatically about your visit to our Site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form (so that no individual user is identified).
  3. Use and disclosure of personal information
    3.1We process personal information collected through our Site for the purposes of:
    (a)providing a personalised service.
    (b)conducting market research surveys.
    (c)providing you with information about the products and services we offer.
    3.2 If you wish to receive information about our products or services, or information from other carefully selected organisations, please tick the appropriate box on the registration form.
    3.3You agree that we may disclose your information to any person who we engage to provide services to you pursuant any order placed by you through our Site, and such persons may in turn disclose your information to their servants, agents and sub-contractors, for the purposes of the provision of such services, management analysis and monitoring, the purchase and supply of customer materials, administration of customer accounts and the advertising of services and products provided by us or such person. Such person may also have their own privacy policy which may apply in respect of your information. If you purchase services through our Site, please see the site of your chosen service provider for details of their privacy policy.