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- Customs
- Documents Needed
- Restricted Goods
- Packing Advice
- Shipment Protection
- National Holidays
- FAQs
Customs Advice
The importation of certain products into a country is restricted in order to protect the economy and
safety of its citizens. The restrictions may be imposed by Customs or by any other agency which has
regulatory authority.
We provide a shipping service only and Customs at the parcel's destination will determine whether any
charges are payable on your package. All duties, taxes and/or quarantine fees applied are at the
discretion of local customs or governmental organisations and are out of our control.
If the addressee refuses to pay duties/taxes, the parcel may be held, returned (if allowed by Customs)
or destroyed, and additional costs may be incurred. As per Terms and Conditions, those charges will be
billed to the sender.
Please note, no shipping costs are recoverable for parcels held or destroyed, even if shipping
protection cover has been purchased.
Majority of parcels can be delivered door to door, once it has cleared customs at destination. However,
some countries have a door to airport service only. In those countries, the recipients may have to
present themselves to either Customs or the local courier's office to take possession of their
consignment.
We advise you to verify independently, all Customs, Governmental and Quarantine regulations. These rules
can and do frequently change without prior notice or recourse.
World Customs Organisation
http://www.wcoomd.org/en/about-us/wco-members/customs-websites.aspx
Economic Operator Registration and Identification (EORI)
It is now a requirement that all exporters sending freight outside of the E.U must have an EORI number
if they are VAT registered.
If you have any queries regarding the EORI application process then please visit the
HMRC
website.
Documents Needed
After you have paid for a shipping service to Germany, you will be redirected
to a page where you can download and print out the relevant shipping labels, i.e
AWB (Courier Air Waybills - barcode) - Proforma or Commercial invoice - Address label.
The above documents are standard for any international shipment.
Please note, if additional documentation is required for the import of any particular item, it is the
customer's responsibility to provide them at destination.
Restrictions
Goods travelling by 'Cargo' are subject to different restrictions to those travelling as carry-on
luggage.
A shipment to Germany is deemed unacceptable if: it is classified as
hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air
Transport Association), ICAO (International Civil Aviation Organisation) or other relevant organisation.
Many items which appear harmless in everyday use can pose danger on air transport and are consequently
forbidden for transport.
The following page displays a sampling of common prohibited and restricted goods.
http://www.rapidparcel.com/help/prohibited-items.php
Packing Advice
Your parcel must be boxed and well packaged. This will reduce the risk of damage to any item during
transit or any associated automated distribution process.
Please be aware the item is not taken by hand from collection to destination and will visit many sorted
facilities on its journey. For that reason, you need to protect the items to ensure they make it from A
to B safely.
The following packaging guidelines are recommendations to assist you in packaging your shipment:
http://www.rapidparcel.com/help/packing-advice.php
Shipment Protection
When you book a shipping service to Germany, you will be able to choose an
appropriate level of cover for your shipment. We offer enhanced parcel protection for up to £2000
for a small additional fee.
If you do not purchase enhanced Shipment Protection, your shipment will be only covered to a maximum
value of £50 as per the limited liability set out in our
Terms & Conditions and subject to your
parcel passing minimum packaging requirements.
Please note that the declared value for customs purposes is not related to the declared value selected
for Shipment Protection. We encourage all customers to purchase shipment protection cover for loss or
damage.
National Holidays
- 01/01/2024 - New year's day
- 06/01/2024 - Epiphany
- 27/01/2024 - Wwii genocide memorial day
- 21/04/2024 - Kindergarten day
- 30/04/2024 - Walpurgisnacht (witches night)
- 01/05/2024 - Labor day
- 13/06/2024 - Vincent's day
- 13/08/2024 - Assumption day
- 03/10/2024 - Unity day (national)
- 01/10/2024 - Reformation day
- 01/11/2024 - All saints` day
- 01/11/2024 - Berlin wall opening day
- 14/11/2024 - National day of mourning
- 22/11/2024 - Buss und bettag
- 06/12/2024 - St. nicholas day
- 01/01/1970 - 1st day of christmas
- 26/12/2024 - 2nd day of christmas
FAQs
We have a detailed and comprehensive Help Section here. If you cannot find
the answer or advice you are looking for there, please use our enquiry form
When a customer arranges a package delivery to Dresden through RapidParcel.com, we see it as our duty to make the entire experience as easy and convenient as possible. Many of our customers are corporate clients, and we appreciate that booking a Dresden package delivery is merely one of a multitude of things that need doing in a busy working day. Just as important to us, however, are the individual, personal customers who may never have booked a package delivery to Dresden before and who may therefore approach the process with a degree of trepidation. In both cases, for different reasons, we believe it's imperative that the act of booking shipping to Dresden is as straightforward and simple as possible, and we embrace the latest in technology to do just that.
Dresden is a German city on the banks of the River Elbe, close to the border with Czechoslovakia. Prior to the reunification of Germany in 1990, Dresden was an important East German industrial centre. In the years since, the region has been rebuilt and regenerated and the economy boosted with heavy investment from the German government. Today the three major drivers of Dresden's economy are the semiconductor industry, the pharmaceutical sector and mechanical and electrical engineering. This latter sector includes the famous Volkswagen Transparent Factory, with its striking 'car tower' and a manufacturing process that boasts no loud noises or toxic by-products.
Speed and simplicity with the help of reliable technology
Our use of technology to make shipping to Dresden as simple as possible, without any lowering of the standard of service, begins the instant you log on to our website. The site itself is laid out in a manner that is clear and easy to understand, and straight away you'll be offered a choice of the finest couriers available to handle your parcel delivery to Dresden, together with prices which are amongst the most competitive on the market. Having saved you time by finding and offering the best couriers and prices, we then make things even easier by offering an 'auto-fill' facility. This feature enables you to securely upload your email address book to our website, thus ensuring that the particular address for your Dresden parcel delivery is filled in automatically every time you need it. The same can be done for deliveries across Germany, so a parcel delivery to Leipzig or package delivery to Nurnberg can be addressed in the same quick, convenient manner as your Dresden shipping.
Another clever use of technology that we are very proud of is our mobile site, which offers much of the same convenience as our full website but does so while you are on the move. You can search for, select and book your preferred carrier while you're on the bus, train or as a passenger in a car, at the doctors, with a client or relaxing on a sunny summer's day in the park.
This is yet another example of how we do our best to make life easier for our customers, whether they're individuals making a one-off Dresden parcel delivery or corporate clients, sending regular or multiple packages. Having made your booking you can arrange convenient collection and then track it every step of its journey via our website, because at RapidParcel.com we put technology to work for the customer.
