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Your Package Details
This option is for sending paper documents only.
You MUST enter the correct weight [kg] and dimensions [cm]
do so will result in surcharges being applied to your card
The importation of certain products into a country is restricted in order to protect the economy and
safety of its citizens. The restrictions may be imposed by Customs or by any other agency which has
We provide a shipping service only and Customs at the parcel's destination will determine whether any
charges are payable on your package. All duties, taxes and/or quarantine fees applied are at the
discretion of local customs or governmental organisations and are out of our control.
If the addressee refuses to pay duties/taxes, the parcel may be held, returned (if allowed by Customs)
or destroyed, and additional costs may be incurred. As per Terms and Conditions, those charges will be
billed to the sender.
Please note, no shipping costs are recoverable for parcels held or destroyed, even if shipping
protection cover has been purchased.
Majority of parcels can be delivered door to door, once it has cleared customs at destination. However,
some countries have a door to airport service only. In those countries, the recipients may have to
present themselves to either Customs or the local courier's office to take possession of their
We advise you to verify independently, all Customs, Governmental and Quarantine regulations. These rules
can and do frequently change without prior notice or recourse.
World Customs Organisation
Economic Operator Registration and Identification (EORI)
It is now a requirement that all exporters sending freight outside of the E.U must have an EORI number
if they are VAT registered.
If you have any queries regarding the EORI application process then please visit the
After you have paid for a shipping service to Portugal, you will be redirected
to a page where you can download and print out the relevant shipping labels, i.e
AWB (Courier Air Waybills - barcode) - Proforma or Commercial invoice - Address label.
The above documents are standard for any international shipment.
Please note, if additional documentation is required for the import of any particular item, it is the
customer's responsibility to provide them at destination.
Goods travelling by 'Cargo' are subject to different restrictions to those travelling as carry-on
A shipment to Portugal is deemed unacceptable if: it is classified as
hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air
Transport Association), ICAO (International Civil Aviation Organisation) or other relevant organisation.
Many items which appear harmless in everyday use can pose danger on air transport and are consequently
forbidden for transport.
The following page displays a sampling of common prohibited and restricted goods.
Your parcel must be boxed and well packaged. This will reduce the risk of damage to any item during
transit or any associated automated distribution process.
Please be aware the item is not taken by hand from collection to destination and will visit many sorted
facilities on its journey. For that reason, you need to protect the items to ensure they make it from A
to B safely.
The following packaging guidelines are recommendations to assist you in packaging your shipment:
When you book a shipping service to Portugal, you will be able to choose an
appropriate level of cover for your shipment. We offer enhanced parcel protection for up to £2000
for a small additional fee.
If you do not purchase enhanced Shipment Protection, your shipment will be only covered to a maximum
value of £50 as per the limited liability set out in our
Terms & Conditions and subject to your
parcel passing minimum packaging requirements.
Please note that the declared value for customs purposes is not related to the declared value selected
for Shipment Protection. We encourage all customers to purchase shipment protection cover for loss or
- 01/01/2019 - New year's day
- 25/04/2019 - Liberty day
- 01/05/2019 - Labor day
- 10/06/2019 - National day
- 13/06/2019 - St. anthony's day
- 24/06/2019 - St. john's day
- 15/08/2019 - Assumption day
- 05/10/2019 - Republic day
- 01/11/2019 - All saints` day
- 01/12/2019 - Youth day
- 08/12/2019 - Immaculate conception
- 25/12/2019 - Christmas day
We have a detailed and comprehensive Help Section here. If you cannot find
the answer or advice you are looking for there, please use our enquiry form
You've only just returned from the trip of a lifetime - a tour of Europe including time spent in countries like France, Italy and Portugal. Safely ensconced back in your home, you decide you really want to say thank you to some of the people who played a part in making your holiday possible. They could be friends who showed you round town, strangers who kindly offered to help you when your luggage didn't turn up at the airport and the phrasebook you'd hoped would rescue you proved useless, or a tour guide who went above and beyond the call of duty to ensure that your stay in their part of the world was genuinely unforgettable. You took everybody's details and said you would definitely stay in touch, so you could possibly write and say thank you or, in this inter-connected, broadband-enabled world, post a Facebook thank you or type a quick tweet. However, you understand that the finest way of making clear precisely how grateful you feel would be to choose a personal gift and have it delivered to them. Whether it's a Braga parcel delivery, a package delivery to Lisbon or a parcel delivery to Amadora that you need to send, if you want your parcel handled with that personal touch then RapidParcel.com is the courier comparison website that's completely suited to your needs.
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