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Customs Advice

The importation of certain products into a country is restricted in order to protect the economy and safety of its citizens. The restrictions may be imposed by Customs or by any other agency which has regulatory authority.

We provide a shipping service only and Customs at the parcel's destination will determine whether any charges are payable on your package. All duties, taxes and/or quarantine fees applied are at the discretion of local customs or governmental organisations and are out of our control.

If the addressee refuses to pay duties/taxes, the parcel may be held, returned (if allowed by Customs) or destroyed, and additional costs may be incurred. As per Terms and Conditions, those charges will be billed to the sender.

Please note, no shipping costs are recoverable for parcels held or destroyed, even if shipping protection cover has been purchased.

Majority of parcels can be delivered door to door, once it has cleared customs at destination. However, some countries have a door to airport service only. In those countries, the recipients may have to present themselves to either Customs or the local courier's office to take possession of their consignment.

We advise you to verify independently, all Customs, Governmental and Quarantine regulations. These rules can and do frequently change without prior notice or recourse.

World Customs Organisation


Economic Operator Registration and Identification (EORI)

It is now a requirement that all exporters sending freight outside of the E.U must have an EORI number if they are VAT registered.

If you have any queries regarding the EORI application process then please visit the HMRC website.

Documents Needed

After you have paid for a shipping service to South Korea, you will be redirected to a page where you can download and print out the relevant shipping labels, i.e

AWB (Courier Air Waybills - barcode) - Proforma or Commercial invoice - Address label.

The above documents are standard for any international shipment.

Please note, if additional documentation is required for the import of any particular item, it is the customer's responsibility to provide them at destination.


Goods travelling by 'Cargo' are subject to different restrictions to those travelling as carry-on luggage.

A shipment to South Korea is deemed unacceptable if: it is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organisation) or other relevant organisation. Many items which appear harmless in everyday use can pose danger on air transport and are consequently forbidden for transport.

The following page displays a sampling of common prohibited and restricted goods.


Packing Advice

Your parcel must be boxed and well packaged. This will reduce the risk of damage to any item during transit or any associated automated distribution process.

Please be aware the item is not taken by hand from collection to destination and will visit many sorted facilities on its journey. For that reason, you need to protect the items to ensure they make it from A to B safely.

The following packaging guidelines are recommendations to assist you in packaging your shipment:


Shipment Protection

When you book a shipping service to South Korea, you will be able to choose an appropriate level of cover for your shipment. We offer enhanced parcel protection for up to £2000 for a small additional fee.

If you do not purchase enhanced Shipment Protection, your shipment will be only covered to a maximum value of £50 as per the limited liability set out in our Terms & Conditions and subject to your parcel passing minimum packaging requirements.

Please note that the declared value for customs purposes is not related to the declared value selected for Shipment Protection. We encourage all customers to purchase shipment protection cover for loss or damage.


We have a detailed and comprehensive Help Section here. If you cannot find the answer or advice you are looking for there, please use our enquiry form

If you’re shipping to Busan you’ll appreciate the amazing cost savings we’re able to deliver to you. We offer an exceptional service to all our individual customers but if you’re a corporate customer our prices and dedication to service will really separate us from the competition.

Busan is the second largest city in South Korea, with a population of approximately 3.6 million people. It is the fifth largest port in the world, capable of handling up to 13.2 million shipping containers per year, importing and exporting goods from all four corners of the globe. There are, therefore, countless reasons why you may wish to send a package delivery to Busan and that’s where our courier comparison website comes in.

We handle every kind of parcel for any kind of customer and we’ve achieved an enviable reputation through only working with very carefully chosen couriers, the very best and most well known names in the field who always give the highest levels of service time after time. That way we know, and in turn you can be confident, that when you arrange a parcel delivery to Busan it will be looked after every step of the way and delivered as quickly as you need it to be. Also, if you need to organise deliveries to any destination on a regular basis, then you can take advantage of the many features we offer.

Advantages of our corporate account

Opening a corporate account is quick and easy and, best of all, it is also completely free. Then, as one of our corporate client you will gain access to numerous additional features available exclusively to you. These include our special business rates, which mean that the more you use our service, the less you pay for each individual package delivery to Busan. We can offer this because the number of parcels we ship each year and our long-term relationship with the carriers we use mean that we are in a position to negotiate the very best deals available, deals that can’t be found elsewhere, even if you arrange your shipping directly with the carriers themselves.

Amongst the other corporate facilities we offer are our bulk upload and ‘autofill’ features, credit accounts for select clients and access to a named personal support agent whom you can contact at any time to help you book your package delivery to Busan, or anywhere else in the world, and make sure you are using the services most appropriate for your needs and budget.

Organising your shipping to Busan really couldn’t be easier. Simply review the sample prices noted below then, when you’re ready, complete our quick and easy booking form and consult the list of couriers and the deals they offer. We’ve set everything out to make choosing the deal that best fits your shipping needs as simple as possible then, with only a few more keystrokes, you can complete your booking.

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