Home » Help » Terms and Conditions

TERMS & CONDITIONS

2 Your Status

2.1 By placing an order through our Website, you warrant that:

2.1.1 you are legally capable of entering into binding contracts;

2.1.2 you are at least 18 years old; and

2.1.3 you are resident in one of the Serviced Countries as listed at www.rapidparcel.com/servicedcountries). We will not accept your order if you are outside those countries and we reserve the right to cancel your order if you attempt to place an order from one of those countries.

2.2 We and/or the Carrier may conduct searches with credit reference agencies in respect of your credit-worthiness and (if applicable) your shareholders and directors. We and the Carrier may retain a record of such searches.

3 How the Contract Is Formed Between You and Us

3.1 After placing an order for the Services in respect of a Package through our Website, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes your offer to us to buy the Services specified in the order. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Service offer has been accepted (the "Confirmation"). The contract between us for the provision of the Services in respect of a particular Package ("Contract") will only be formed when we send you the Confirmation in respect of the Package concerned.

3.2 The Contract will relate only to providing the Services in respect of the Package confirmed in the Confirmation. We will not be obliged to supply any other Services in respect of any other Package which may have been part of your order until the provision of such Services has been confirmed in a separate Confirmation.

3.3 The Services shall be limited to the collection, transportation, customs clearance (where applicable and in accordance with Clause 9) and delivery of the Package referred to in the Confirmation.

4 The Package

4.1 Packages must not weigh more than 70 kilograms (or 150 lbs) or exceed 270 centimetres (or 108 inches) in length or a total of 330 centimetres (or 130 inches) in length and girth combined.

4.2 The value of any Package may not exceed the local currency equivalent of GBP 5,000.

4.3 You shall for all purposes be treated as sole beneficial owner of the Package. You agree that if any other person shall in respect of any Package make any claim against us or the Carrier arising out of the Contract (whether arising out of any negligence, breach of duty or other wrongful act or omission by us, the Carrier or otherwise) outside or beyond our liability to you, then you shall indemnify each of us and the Carrier against such claim (and all costs incurred by us or the Carrier in relation thereto). Neither we nor the Carrier shall be under any liability to you in respect of any such claim.


Version 1 Download PDF