When your parcel delivery to Vienna absolutely has to get there on time

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Customs Advice

The importation of certain products into a country is restricted in order to protect the economy and safety of its citizens. The restrictions may be imposed by Customs or by any other agency which has regulatory authority.

We provide a shipping service only and Customs at the parcel's destination will determine whether any charges are payable on your package. All duties, taxes and/or quarantine fees applied are at the discretion of local customs or governmental organisations and are out of our control.

If the addressee refuses to pay duties/taxes, the parcel may be held, returned (if allowed by Customs) or destroyed, and additional costs may be incurred. As per Terms and Conditions, those charges will be billed to the sender.

Please note, no shipping costs are recoverable for parcels held or destroyed, even if shipping protection cover has been purchased.

Majority of parcels can be delivered door to door, once it has cleared customs at destination. However, some countries have a door to airport service only. In those countries, the recipients may have to present themselves to either Customs or the local courier's office to take possession of their consignment.

We advise you to verify independently, all Customs, Governmental and Quarantine regulations. These rules can and do frequently change without prior notice or recourse.

World Customs Organisation


Economic Operator Registration and Identification (EORI)

It is now a requirement that all exporters sending freight outside of the E.U must have an EORI number if they are VAT registered.

If you have any queries regarding the EORI application process then please visit the HMRC website.

Documents Needed

After you have paid for a shipping service to Austria, you will be redirected to a page where you can download and print out the relevant shipping labels, i.e

AWB (Courier Air Waybills - barcode) - Proforma or Commercial invoice - Address label.

The above documents are standard for any international shipment.

Please note, if additional documentation is required for the import of any particular item, it is the customer's responsibility to provide them at destination.


Goods travelling by 'Cargo' are subject to different restrictions to those travelling as carry-on luggage.

A shipment to Austria is deemed unacceptable if: it is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organisation) or other relevant organisation. Many items which appear harmless in everyday use can pose danger on air transport and are consequently forbidden for transport.

The following page displays a sampling of common prohibited and restricted goods.


Packing Advice

Your parcel must be boxed and well packaged. This will reduce the risk of damage to any item during transit or any associated automated distribution process.

Please be aware the item is not taken by hand from collection to destination and will visit many sorted facilities on its journey. For that reason, you need to protect the items to ensure they make it from A to B safely.

The following packaging guidelines are recommendations to assist you in packaging your shipment:


Shipment Protection

When you book a shipping service to Austria, you will be able to choose an appropriate level of cover for your shipment. We offer enhanced parcel protection for up to £2000 for a small additional fee.

If you do not purchase enhanced Shipment Protection, your shipment will be only covered to a maximum value of £50 as per the limited liability set out in our Terms & Conditions and subject to your parcel passing minimum packaging requirements.

Please note that the declared value for customs purposes is not related to the declared value selected for Shipment Protection. We encourage all customers to purchase shipment protection cover for loss or damage.

National Holidays

  • 01/01/2024 - New years day
  • 06/01/2024 - Epiphany
  • 01/04/2024 - Easter monday
  • 01/05/2024 - Labor day / may day
  • 09/05/2024 - Ascension day
  • 20/05/2024 - Whit monday
  • 30/05/2024 - Corpus christi
  • 15/08/2024 - Assumption of mary
  • 26/10/2024 - National day
  • 01/11/2024 - All saints day
  • 08/12/2024 - Immaculate conception
  • 25/12/2024 - Christmas day
  • 26/12/2024 - St stephen's day


We have a detailed and comprehensive Help Section here. If you cannot find the answer or advice you are looking for there, please use our enquiry form

Example prices for Austria Parcel Delivery

Kg: 1 5 10 15 20 40

Courier Kg Service Type Transit Time Price
Express Services:Toggle
1kg Euro Express 1-3 business days *
£ 69.70
Economy Services:Toggle
1kg Euro Saver 3-4 business days *
£ 55.30

The city of Vienna lies at the very heart of Austria, being its capital city as well as its economic, political and cultural centre. There are many reasons why you might need to organise a Vienna package delivery, not least the fact that it consistently tops polls for both quality of life and innovation. So whether you’ve family and friends to stay in touch with, or every delivery to Vienna is vital to the smooth running of your company, RapidParcel.com are the very best people to work with.

Despite the hi-tech interconnectedness of modern businesses, there are times when nothing but ‘the real thing’ will do, occasions when your overseas office needs paperwork or goods delivered promptly. It could be some contracts for new workers that have to be signed before they can be taken on, or gifts to be distributed to hard-working staff or important clients. Maybe you need to send hard copies of invoices for a payment that needs chasing up, or send out tickets to a sporting event that will provide an ideal opportunity for networking and entertaining clients. When your parcel delivery to Vienna is as important as this you want to use a company like RapidParcel.com, who can provide a tailored corporate service that’s second to none.

Advantages of a corporate account

Once you’ve set up a corporate account you can take advantage of such features as your very own personal support agent, a bulk uploading facility, and much more that will combine to make arranging a parcel delivery to Vienna as simple as a few clicks of the mouse. We have designed our website to be as user-friendly as possible, listening to our clients by simplifying, shortening and clearly identifying processes in the pursuit of excellence, or in other words, to ensure that all of our clients get exactly what they are looking for – an easy-to-use site that offers the best deals on their package shipping.

As well as ease of use, RapidParcel.com also offers the very best combination of high quality service and value for money. Your Vienna shipping will be handled by one of the best courier firms in the world, because they’re the only ones we work with. We use our size and bulk-buying power to get the very best deals on your behalf, the kind of deals that you wouldn’t be able to get on your own, even if you went directly to the courier. And if you need your parcel to arrive the very next day then that’s a promise our couriers can make and one that, after working with them for a quarter of a century, we know they will keep.

So if you need to book a Vienna package delivery and you want to use a service that combines simplicity, speed and certainty with value for money, simply consult the table of sample prices below; then, when you’re ready, complete our quick and easy booking form to select from our outstanding list of courier partners. Everything you need to make your decision will be there, the services they offer and the prices they charge, all side by side so you can compare them directly against one another.

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