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DR Congo

Track your package delivery to DR Congo from collection to delivery with RapidParcel.com

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Customs Advice

The importation of certain products into a country is restricted in order to protect the economy and safety of its citizens. The restrictions may be imposed by Customs or by any other agency which has regulatory authority.

We provide a shipping service only and Customs at the parcel's destination will determine whether any charges are payable on your package. All duties, taxes and/or quarantine fees applied are at the discretion of local customs or governmental organisations and are out of our control.

If the addressee refuses to pay duties/taxes, the parcel may be held, returned (if allowed by Customs) or destroyed, and additional costs may be incurred. As per Terms and Conditions, those charges will be billed to the sender.

Please note, no shipping costs are recoverable for parcels held or destroyed, even if shipping protection cover has been purchased.

Majority of parcels can be delivered door to door, once it has cleared customs at destination. However, some countries have a door to airport service only. In those countries, the recipients may have to present themselves to either Customs or the local courier's office to take possession of their consignment.

We advise you to verify independently, all Customs, Governmental and Quarantine regulations. These rules can and do frequently change without prior notice or recourse.

World Customs Organisation


Economic Operator Registration and Identification (EORI)

It is now a requirement that all exporters sending freight outside of the E.U must have an EORI number if they are VAT registered.

If you have any queries regarding the EORI application process then please visit the HMRC website.

Documents Needed

After you have paid for a shipping service to Dr Congo, you will be redirected to a page where you can download and print out the relevant shipping labels, i.e

AWB (Courier Air Waybills - barcode) - Proforma or Commercial invoice - Address label.

The above documents are standard for any international shipment.

Please note, if additional documentation is required for the import of any particular item, it is the customer's responsibility to provide them at destination.


Goods travelling by 'Cargo' are subject to different restrictions to those travelling as carry-on luggage.

A shipment to Dr Congo is deemed unacceptable if: it is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organisation) or other relevant organisation. Many items which appear harmless in everyday use can pose danger on air transport and are consequently forbidden for transport.

The following page displays a sampling of common prohibited and restricted goods.


Packing Advice

Your parcel must be boxed and well packaged. This will reduce the risk of damage to any item during transit or any associated automated distribution process.

Please be aware the item is not taken by hand from collection to destination and will visit many sorted facilities on its journey. For that reason, you need to protect the items to ensure they make it from A to B safely.

The following packaging guidelines are recommendations to assist you in packaging your shipment:


Shipment Protection

When you book a shipping service to Dr Congo, you will be able to choose an appropriate level of cover for your shipment. We offer enhanced parcel protection for up to £2000 for a small additional fee.

If you do not purchase enhanced Shipment Protection, your shipment will be only covered to a maximum value of £50 as per the limited liability set out in our Terms & Conditions and subject to your parcel passing minimum packaging requirements.

Please note that the declared value for customs purposes is not related to the declared value selected for Shipment Protection. We encourage all customers to purchase shipment protection cover for loss or damage.


We have a detailed and comprehensive Help Section here. If you cannot find the answer or advice you are looking for there, please use our enquiry form

There was a time when somebody needing to organise shipping to DR Congo would hand over their package and then hear nothing more about it until they were informed it had arrived. Obviously, if whatever is inside your parcel delivery to DR Congo is important, for business or personal reasons, then this period without information could be stressful. You may have been assured of the safety of your delivery but nothing quite compares with being fully armed with all the knowledge yourself. At RapidParcel.com we appreciate this and that's why we go out of our way to ensure that all the information you could possibly need is right there at your fingertips and easily accessible with both our comprehensive tracking facility and our informative blog.

The central African country of DR Congo, formerly known as Zaire, has had a turbulent history but, despite this, DR Congo could have a bright future based upon the huge potential wealth it possesses in the form of natural resources. Indeed, the country is often regarded as being one of the richest in the world in this regard, with untapped reserves estimated to be worth up to $24 trillion, a figure which is as much as the GDP of the USA and Europe combined. The country also contains half of Africa's forests and waterways, which could, according to experts, provide hydroelectric power for the whole of the continent. All these factors indicate that demand for DR Congo shipping is set to grow.

The best carriers at the best rates

We've built flexibility into every step of our service, so no matter what it is that you need to send in your package delivery, we'll find a way of getting it there for you. We've gathered together a list of courier companies that is second to none. Rather than offering a vast list of couriers who might be able to handle your DR Congo parcel delivery, we've honed in on the best - that's why you'll recognise the names on our website and realise that you can trust them to handle your delivery with consummate professionalism. Not only that, but we've used our size and experience to negotiate prices you simply won't be offered anywhere else, which, as well as saving you money, saves you the time you would otherwise have to spend shopping around for the best deal for your DR Congo package delivery.

The service you choose, to any of the global destinations we deliver to, is up to you. We will provide you with the finest selection of couriers on the planet to choose from, alongside their services and prices, and with this information you can make an informed choice as to which is right for your delivery needs.

Once your parcel is on its way you can easily track its progress via our website and, for even more information, you can log on to our dedicated blog, which includes all the latest news on the shipping industry, as well as updating you with any relevant reports, such as bad weather, changes in customs law and the international political situation, which may have an impact upon your DR Congo parcel delivery. We feel that there's no such thing as too much information for our customers, which is why we dedicate ourselves to keeping you fully informed every step of the way.

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