Your convenience is at the heart of every parcel delivery to Palermo

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Customs Advice

The importation of certain products into a country is restricted in order to protect the economy and safety of its citizens. The restrictions may be imposed by Customs or by any other agency which has regulatory authority.

We provide a shipping service only and Customs at the parcel's destination will determine whether any charges are payable on your package. All duties, taxes and/or quarantine fees applied are at the discretion of local customs or governmental organisations and are out of our control.

If the addressee refuses to pay duties/taxes, the parcel may be held, returned (if allowed by Customs) or destroyed, and additional costs may be incurred. As per Terms and Conditions, those charges will be billed to the sender.

Please note, no shipping costs are recoverable for parcels held or destroyed, even if shipping protection cover has been purchased.

Majority of parcels can be delivered door to door, once it has cleared customs at destination. However, some countries have a door to airport service only. In those countries, the recipients may have to present themselves to either Customs or the local courier's office to take possession of their consignment.

We advise you to verify independently, all Customs, Governmental and Quarantine regulations. These rules can and do frequently change without prior notice or recourse.

World Customs Organisation


Economic Operator Registration and Identification (EORI)

It is now a requirement that all exporters sending freight outside of the E.U must have an EORI number if they are VAT registered.

If you have any queries regarding the EORI application process then please visit the HMRC website.

Documents Needed

After you have paid for a shipping service to Italy, you will be redirected to a page where you can download and print out the relevant shipping labels, i.e

AWB (Courier Air Waybills - barcode) - Proforma or Commercial invoice - Address label.

The above documents are standard for any international shipment.

Please note, if additional documentation is required for the import of any particular item, it is the customer's responsibility to provide them at destination.


Goods travelling by 'Cargo' are subject to different restrictions to those travelling as carry-on luggage.

A shipment to Italy is deemed unacceptable if: it is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organisation) or other relevant organisation. Many items which appear harmless in everyday use can pose danger on air transport and are consequently forbidden for transport.

The following page displays a sampling of common prohibited and restricted goods.


Packing Advice

Your parcel must be boxed and well packaged. This will reduce the risk of damage to any item during transit or any associated automated distribution process.

Please be aware the item is not taken by hand from collection to destination and will visit many sorted facilities on its journey. For that reason, you need to protect the items to ensure they make it from A to B safely.

The following packaging guidelines are recommendations to assist you in packaging your shipment:


Shipment Protection

When you book a shipping service to Italy, you will be able to choose an appropriate level of cover for your shipment. We offer enhanced parcel protection for up to £2000 for a small additional fee.

If you do not purchase enhanced Shipment Protection, your shipment will be only covered to a maximum value of £50 as per the limited liability set out in our Terms & Conditions and subject to your parcel passing minimum packaging requirements.

Please note that the declared value for customs purposes is not related to the declared value selected for Shipment Protection. We encourage all customers to purchase shipment protection cover for loss or damage.


We have a detailed and comprehensive Help Section here. If you cannot find the answer or advice you are looking for there, please use our enquiry form

Example prices for Italy Parcel Delivery

Kg: 1 5 10 15 20 40

Courier Kg Service Type Transit Time Price
Express Services:Toggle
1kg Euro Express 1-4 business days *
£ 69.70
Economy Services:Toggle
1kg Euro Saver 3-6 business days *
£ 55.30

Every feature of the service we offer at RapidParcel.com is designed with the convenience of our customers in mind. We offer a variety of ways in which you can book your delivery to Palermo because we appreciate that no two customers are the same and that different customers have different needs. Some customers may be office based and find it easy to access the site from their own computer, whereas others might spend a lot of time on the move and so find it easier to use our mobile-optimised website (Mobisite) on their smart phone to book a delivery to Palermo, Milan, or Rome.

Booking, packaging and expert service at our drop-off points

There are also customers, though, who may be booking shipping to Palermo, or anywhere else, for the first time and, simple though we make the process, they may want the extra security of one-to-one help and advice, and they can get this by booking their Palermo parcel delivery at one of the dedicated drop-off points situated throughout the UK. All these different features have just the one aim - making the experience of arranging a package delivery to Palermo as pain-free, convenient and simple as possible.

Palermo is the capital city of the Sicily region of Italy and is thought to be over two and a half thousand years old. Consequently, it is a city rich in history, with a plethora of ancient buildings, including churches and palaces, and these, along with a vibrant nightlife and reputation for culture, art and good food, draw many tourists to Palermo every year. As the administrative capital of the region, Palermo is the main financial and economic centre of Sicily, with much of the economy relying on the tourism and service industries, although Palermo is also home to thriving agriculture and shipbuilding sectors.

It's so simple to select and book one of our couriers

You may have friends or family who have opted to move to Palermo and live the Mediterranean dream and you may want to send a package to Palermo to let them know, in the plainest terms possible, that they are still in your thoughts. Whether a package is personal or business in nature, RapidParcel.com will make sure that the experience of shipping to Palermo is such that you won't hesitate to come to us again should you wish to make another delivery in the future.

As we say, we pride ourselves on working for your convenience, and that's why we offer a parcel collection service that is second to none. Not for us the insistence that you stay at home and wait for us to collect your Palermo shipping at our convenience, since we realise our customers have busy lives and may need to be out and about. That's why we'll collect your package from absolutely any address in the UK so long as there's someone there to hand us the parcel. It could be your workplace, a hotel or the house of a friend; it doesn't matter - if it makes things easier for you, then that's where we'll go to pick up your Palermo parcel delivery.

The whole process starts with a quote, so why not fill in our Rapid Quote form on our Home page and see just how affordable it can be to use one of our carriers to transport your packets and boxes to Italy and beyond. You'll be surprised at how cheap our rates are thanks to our special relationships with our courier partners, but unlike elsewhere massive discounts do not mean a lesser service because we pride ourselves on being the best.

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