The informed way to send your parcel delivery to Malaysia

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Customs Advice

The importation of certain products into a country is restricted in order to protect the economy and safety of its citizens. The restrictions may be imposed by Customs or by any other agency which has regulatory authority.

We provide a shipping service only and Customs at the parcel's destination will determine whether any charges are payable on your package. All duties, taxes and/or quarantine fees applied are at the discretion of local customs or governmental organisations and are out of our control.

If the addressee refuses to pay duties/taxes, the parcel may be held, returned (if allowed by Customs) or destroyed, and additional costs may be incurred. As per Terms and Conditions, those charges will be billed to the sender.

Please note, no shipping costs are recoverable for parcels held or destroyed, even if shipping protection cover has been purchased.

Majority of parcels can be delivered door to door, once it has cleared customs at destination. However, some countries have a door to airport service only. In those countries, the recipients may have to present themselves to either Customs or the local courier's office to take possession of their consignment.

We advise you to verify independently, all Customs, Governmental and Quarantine regulations. These rules can and do frequently change without prior notice or recourse.

World Customs Organisation


Economic Operator Registration and Identification (EORI)

It is now a requirement that all exporters sending freight outside of the E.U must have an EORI number if they are VAT registered.

If you have any queries regarding the EORI application process then please visit the HMRC website.

Documents Needed

After you have paid for a shipping service to Malaysia, you will be redirected to a page where you can download and print out the relevant shipping labels, i.e

AWB (Courier Air Waybills - barcode) - Proforma or Commercial invoice - Address label.

The above documents are standard for any international shipment.

Please note, if additional documentation is required for the import of any particular item, it is the customer's responsibility to provide them at destination.


Goods travelling by 'Cargo' are subject to different restrictions to those travelling as carry-on luggage.

A shipment to Malaysia is deemed unacceptable if: it is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organisation) or other relevant organisation. Many items which appear harmless in everyday use can pose danger on air transport and are consequently forbidden for transport.

The following page displays a sampling of common prohibited and restricted goods.


Packing Advice

Your parcel must be boxed and well packaged. This will reduce the risk of damage to any item during transit or any associated automated distribution process.

Please be aware the item is not taken by hand from collection to destination and will visit many sorted facilities on its journey. For that reason, you need to protect the items to ensure they make it from A to B safely.

The following packaging guidelines are recommendations to assist you in packaging your shipment:


Shipment Protection

When you book a shipping service to Malaysia, you will be able to choose an appropriate level of cover for your shipment. We offer enhanced parcel protection for up to £2000 for a small additional fee.

If you do not purchase enhanced Shipment Protection, your shipment will be only covered to a maximum value of £50 as per the limited liability set out in our Terms & Conditions and subject to your parcel passing minimum packaging requirements.

Please note that the declared value for customs purposes is not related to the declared value selected for Shipment Protection. We encourage all customers to purchase shipment protection cover for loss or damage.

National Holidays

  • 01/01/2024 - New year's day
  • 01/02/2024 - Federal territory day
  • 21/03/2024 - Anniversary of installation of sultan of terengganu
  • 30/03/2024 - Birthday of sultan of kelantan
  • 08/04/2024 - Birthday of the sultan of johor
  • 15/04/2024 - Declaration of melaka as a historic state
  • 19/04/2024 - Birthday of the sultan of perak
  • 29/04/2024 - Birthday of sultan of terengganu
  • 01/05/2024 - Labor day
  • 07/05/2024 - Hari hol pahang
  • 30/05/2024 - Harvest festival
  • 01/06/2024 - Dayak festival
  • 19/07/2024 - Birthday of yand di-pertuan besar of ng sembilan
  • 31/08/2024 - National day
  • 16/09/2024 - Malaysia day
  • 25/12/2024 - Christmas day


We have a detailed and comprehensive Help Section here. If you cannot find the answer or advice you are looking for there, please use our enquiry form

Example prices for Malaysia Parcel Delivery

Kg: 1 5 10 15 20 40

Courier Kg Service Type Transit Time Price
Express Services:Toggle
1kg World Express 3-5 business days *
£ 89.45

Wouldn't it be wonderful if there was an up-to-the-minute way of finding out everything you need to know about developments that could affect your parcel delivery to Malaysia without having to trawl the Internet for news? RapidParcel.com not only provides its customers with the finest courier comparison and booking website, utilising the services of the world's best couriers, but our blog keeps you abreast of the latest news from around the word that could affect your parcel deliveries.

Because of the courier partners we work with, you can be assured of exceptional service no matter where your Malaysia shipping is headed. For one-off deliveries and regular shipments alike, you can trust that you'll always find the best deal and all the information you require on RapidParcel.com.

For years we have worked side by side with our courier partners and this history has meant that not only were we able to select from the best when we launched our courier comparison and booking website, but that we were able to negotiate the most competitive rates for your package delivery to Malaysia.

Weather systems, custom regulations, developments in the shipping industry and much more useful and critical delivery information can be found on our website and in our blog.

From the skyscraper skyline of Kuala Lumpur to the villages of Sarawak, Malaysia is a mixture of corporate success and natural beauty. Whatever your reason for shipping to Malaysia you can be sure that the couriers you find on RapidParcel.com will deliver your parcels and packages when and where they are needed at a surprisingly affordable price.

Choose RapidParcel.com. We'll keep you informed all the way.

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