Convenience is at the heart of all every package delivery to Kharkiv

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  • Customs
  • Documents Needed
  • Restricted Goods
  • Packing Advice
  • Shipment Protection
  • National Holidays
  • FAQs

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Shipments booked via DHL for delivery to private individuals can only be sent to the cities of Kyiv, Dnipropetrovsk, Odesa, Kharkiv, Donetsk, Mariupol, Lviv and Simferopol.

Detailed goods description for each individual item is required. (General description like gift or personal effects is not acceptable by Customs).

Adoption of new version of Customs Code from Friday 1 June 2012 in Ukraine means that all non-doc shipments under customs control or not received by consignee, when the storage period exceeds 30 days, will be returned to the shipper, without informing the sender or receiver.

Before sending your parcel to Ukraine, please make sure that none of the items in your parcels contravene the restrictions imposed by customs at destination.

Customs website: http://www.customs.gov.ua/dmsu/control/en/

Documents Needed

After you have paid for a shipping service to Ukraine, you will be redirected to a page where you can download and print out the relevant shipping labels, i.e

AWB (Courier Air Waybills - barcode) - Proforma or Commercial invoice - Address label.

The above documents are standard for any international shipment.

Please note, if additional documentation is required for the import of any particular item, it is the customer's responsibility to provide them at destination.


Goods travelling by 'Cargo' are subject to different restrictions to those travelling as carry-on luggage.

A shipment to Ukraine is deemed unacceptable if: it is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organisation) or other relevant organisation. Many items which appear harmless in everyday use can pose danger on air transport and are consequently forbidden for transport.

The following page displays a sampling of common prohibited and restricted goods.


Packing Advice

Your parcel must be boxed and well packaged. This will reduce the risk of damage to any item during transit or any associated automated distribution process.

Please be aware the item is not taken by hand from collection to destination and will visit many sorted facilities on its journey. For that reason, you need to protect the items to ensure they make it from A to B safely.

The following packaging guidelines are recommendations to assist you in packaging your shipment:


Shipment Protection

When you book a shipping service to Ukraine, you will be able to choose an appropriate level of cover for your shipment. We offer enhanced parcel protection for up to £2000 for a small additional fee.

If you do not purchase enhanced Shipment Protection, your shipment will be only covered to a maximum value of £50 as per the limited liability set out in our Terms & Conditions and subject to your parcel passing minimum packaging requirements.

Please note that the declared value for customs purposes is not related to the declared value selected for Shipment Protection. We encourage all customers to purchase shipment protection cover for loss or damage.

National Holidays

  • 01/01/2024 - New year's day
  • 02/01/2024 - Labor day
  • 07/01/2024 - Orthodox christmas
  • 13/01/2024 - St. melania's day
  • 14/01/2024 - New year (orthodox)
  • 08/03/2024 - International women's day
  • 09/05/2024 - Victory day
  • 28/06/2024 - St. vladimir day (constitution day)
  • 23/08/2024 - National flag day
  • 24/08/2024 - Independence day
  • 07/11/2024 - Former anniversary of the october revolution
  • 06/12/2024 - St. nicholas day (catholic)
  • 19/12/2024 - St. nicholas day (orthodox)


We have a detailed and comprehensive Help Section here. If you cannot find the answer or advice you are looking for there, please use our enquiry form

Convenience is at the heart of every package delivery to Kharkiv

At RapidParcel.com we aim to make the experience of booking a package delivery to Kharkiv as convenient for you as possible. Ease of use is at the core of everything we do, from the simple navigation and presentation of comparative information on our website to the numerous drop-off points around the country that give you an element of choice over and above the traditional door-to-door service we also offer.

Kharkiv is not only the second largest city in the Ukraine, it is also one of the country’s major centres for education and research. It has a population of almost one and a half million people and boasts no fewer than 30 higher education establishments within which over 150,000 students, both domestic and foreign, live, work and play. If you wish to make a package delivery to Kharkiv, RapidParcel.com will take as much of the hard work as possible off your hands. We’ve established relationships with the world’s leading courier companies through working with them for the past 25 years. This means we know just how dedicated they are to providing the best service possible – we’ve relied upon their expertise time and time again, so we have selected the best of the best to be represented on our courier comparison and booking website. What’s more, our size and bulk-buying power has enabled us to obtain prices for your shipping to Kharkiv that you simply won’t find elsewhere, no matter how hard you look.

Book a collection or drop it off at us

Although we make the booking process as simple as possible, you might still need some help, and that’s where our drop-off points come in. You can take your package to any of our dedicated shops or offices located at major rail and airport terminals around the country. There you’ll find experienced staff happy to talk you through the booking process for your package delivery to Kharkiv, a parcel delivery to Kiev or indeed anything that needs shipping anywhere else in the world. They’ll provide you with information on the services and rates offered by all our courier partners, help to match you with the one that best suits your needs if you like, and also point out the extra features available at RapidParcel.com, such as parcel tracking and our new mobile-optimised website (Mobisite) for searching, selecting and booking your parcel delivery to Kharkiv on your mobile phone.

Perhaps the parcel you’re shipping to Kharkiv still requires some packing and, if that’s the case, you can purchase packing materials from many of our drop-off points. Whether it’s a padded envelope, a sturdy cardboard box or specialist packaging to protect a more delicate item, we’ll provide it and allow you to despatch your parcel delivery to Kharkiv, certain that it will arrive safe and sound.

Of course, if you choose our door-to-door service you can also buy your industry standard packing materials from us via our website where all you need to pack, pad and secure your items in transit is available to purchase. Make sure that whatever you are sending is safely bundled up for transport to protect it from other items the carrier may be shipping, and to protect them from yours, so everyone’s deliveries can arrive without delay and without incident.

It’s this, alongside the mix of convenience and personal knowledge built up over years of experience, that makes RapidParcel.com the very best choice for all your shipping to Kharkiv.

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